Vision, Mission and Values

Our Vision

The communities we serve benefit from expert animal healthcare and wellbeing.

Our Mission

To improve the health and happiness of animals and the people who care for them.

How we do this:

  • In our Hospital and Vet Clinic by providing exceptional veterinary care and preserving the human-animal bond irrespective of a person’s circumstance.
  • In our Adoption Centre by providing sanctuary, rehabilitation, welfare and a new home for animals.
  • Through our Community Outreach Programs promoting responsible pet ownership and nurturing the human-animal bond.

Our Values

  • Care and compassion – we treat all people and animals with kindness and empathy.
  • Quality and affordability – we work together in a safe environment to provide accessible and sustainable services of the highest standard.
  • Integrity and respect – we have the courage to do what is right, be accountable for our actions, and communicate honestly and courteously.