Our Purpose
To make sure all pets enjoy healthy and happy lives with the people who love them.
Our Vision
We will be the animal hospital for all pets, embraced by the community, trusted and treasured.
Our Mission
Bring people together over their shared love of animals.
Our Values
Togetherness
We emphasise every day the importance of working together. With pet carers, our people, partners, and the communities we live in. We come together through our shared love of animals to encourage those with more, to help those with less.
Responsible
We are committed to ethical, sustainable and socially responsible practices in all our interactions with pets and their people. We believe we can play a crucial role in guiding pet owners on how to provide responsible care for their pets. And to help make compassionate and informed decisions when necessary.
Encouraging
At Lort Smith we are constantly working to create a workplace which motivates, supports, and builds expertise. We believe this helps nurture positive and empowering relationships with pet owners leading to better animal welfare outcomes.
Respect
We understand that respect is earned, not given. Everyday the people of Lort Smith, with our passion, care and commitment strive to earn respect with all our stakeholders.