Adoption Hub

Our Adoption Hub redefines animal adoption centres in Australia. Officially opened by the Lord Mayor of Melbourne in February 2017, the facility sets a new benchmark in animal adoption services in Australia.

The Hub provides a safe haven for surrendered animals where they can freely play and let their true personalities shine, instead of being confined to cages. The Hub offers an interactive environment for our animals and visitors alike.

The Hub is inspired by world’s best-practice adoption centres, and more than 12 months of research went into developing the facility.

Global best practice indicates a less confined environment reduces stress in animals, improving their health and happiness. This is a quantum step forward for animal adoption in Australia and will represent a systematic shift in Australian animal adoption practice.

Apart from being a new approach in animal adoption, the Hub supports our commitment to rehome the many animals surrendered to us each year, including the difficult cases who might otherwise not be given a second chance.

It’s a unique multi-faceted space, with digital screens providing information to visitors ranging from adoption profiles to animal health and wellbeing advice and responsible pet ownership. The facility is appealing to prospective adopters and creates a relaxed, positive and fun environment for our animals in need of a loving home.