If you have an emergency, bring your pet to Lort Smith – 24 Villiers Street, North Melbourne. If it is outside our opening hours, please refer to our list of 24-hour clinics.

Where possible, try to ring ahead on 03 9328 3021 to let us know you are on your way, or if you are not sure whether it is an emergency. If you are worried, please head to your nearest 24-hour clinic – every minute counts.

We have a dedicated team of emergency vets and nurses who specifically treat emergency cases during opening hours. Further information about the triage process can be found on our Accident and Emergency page.

Routine consultations & emergencies Emergencies only
Tuesday-Thursday 8:30am – 7:30pm 7:30pm – 8:00pm
Friday-Monday 8:30am – 7:30pm 7:30pm – 10:00pm
Public holidays As per weekend schedule


First Aid

At some point almost every pet carer will be faced with their pet being injured. Refer to our First Aid icons that contain helpful and potentially life-saving information for quick reference in the event of an emergency or potential health risk for your pet.

*Disclaimer: This content is not intended to be a substitute for professional veterinarian advice, diagnosis or treatment. Always seek the advice of a veterinarian with any questions you may have regarding the medical condition of your pet.

Animal Hospital

In case of an emergency, an alternative clinic may be closer to your location:

Northern Suburbs Animal Emergency Centre
19 Plenty Road, Bundoora VIC 3083
03 9467 2255

CARE Vet Specialists
5 Hood Street, Collingwood VIC 3066
03 9417 6417

Veterinary Referral Hospital
36 Lonsdale Street, Dandenong VIC 3175
1300 385 874

Animal Accident & Emergency
72 Hargrave Avenue, Essendon Fields VIC 3040
03 9379 0700

Animal Emergency Centre
39 McMahons Road, Frankston VIC 3199
03 9770 5555

Geelong Animal Emergency
102 Fyans Street, Geelong VIC 3220
03 5222 2139

Animal Emergency Centre
248 Wickham Road, Highett VIC 3190
03 9532 5261

Advanced Vetcare
26 Robertson Street, Kensington VIC 3031
03 9092 0400

Pet Emergency & Specialist Centre
1103 Dandenong Road, Malvern East VIC 3145
03 9569 3677

Animal Emergency Centre
37 Blackburn Road, Mount Waverley VIC 3149
03 9803 8122