Patient wards

When a patient is admitted into hospital they come under the care of an inpatient vet and nurse. The inpatient team will monitor and check on your pet, determine what tests are required, assess the results, and provide any necessary treatment.

General wards

Pets are housed individually in their own enclosure, however they are still close to each other. For this reason, we cannot stress enough that all pets should be up-to-date with their vaccinations to reduce the risk of contracting an airborne contagious disease.

All pets are provided with bedding of blankets or towels so they are not on cold, uncomfortable surfaces. They are provided with food and water where appropriate and monitored by our inpatient team of vets and nurses.

Due to our high capacity of inpatients and the heavy use of bedding, we do request that clients do not leave their pets’ favourite blankets or toys with them. All soiled items are laundered, and with so many items being washed, it is difficult to keep track of any favourite personal items and these may go missing.


There are certain diseases in cats and dogs that are highly contagious and can make our pets very sick. Our North Melbourne isolation ward houses pets that are infected with parvovirus or severe cat flu and require hospitalisation.

The isolation ward quarantines the pet so that it cannot infect the other animals within the hospital. Vets and nurses who are looking after these patients must wear protective, disposable clothing when they enter the ward in order to limit the risk of spreading disease.

For this reason, carers should be aware they are not permitted within the ward to interact with their pet and visiting is permitted only via a viewing window.

Lort Smith