Saying goodbye

Making the decision to say goodbye to a beloved pet is one of the most difficult moments we face as pet carers. When the time comes, our experienced and compassionate veterinary team will support you and your family with care, empathy and dignity.

We understand the depth of the bond you share with your pet, and we’re here to gently guide you through the process. Our team can also talk you through the options for aftercare and help you honour your wishes regarding your pet’s remains.

Grieving the loss of your pet

The grief that follows the loss of a pet can be profound. For many people, pets are family—and their passing can feel just as devastating as losing a loved one.

At Lort Smith, we offer a free and confidential Pet Grief Support Service to help you through this time. If you need someone to talk to, we’re here to listen.

Learn more about our Pet Grief Support service here.

Our stories

Countless colourful interactions occur every day at Lort Smith. While our community is incredibly diverse, we share one commonality – a love of our pets, and a deep respect for the human-animal bond.

Enjoy our stories