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"I love every single animal on the planet"
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Our services include a hospital, adoption centre and community outreach programs. Make an online donation today – your support will enable us to help animals across all three service areas.

Alternatively, call our fundraising team on 03 9287 6419.

This year marks thirty five years since Lyn Orton started working at Lort Smith as an animal welfare officer.

“The team joke that I went to school with Louisa Lort Smith!” laughs Lyn.

Growing up, Lyn always had a strong love of animals and wanted to be a vet. Life took her in a few different directions before she landed at Lort Smith working with the animals in our adoption centre. Her duties include; guiding people through the often emotional surrender process, liaising with the veterinary team to coordinate health assessments of each animal along with any additional medical treatment they may need, coordinating foster care, offering lots of TLC and enrichment as the animal prepares for adoption, and helping to carefully match each animal with their perfect new family.

“It’s so rewarding when the animals get homes, especially those that have been waiting for some time, or those with behaviour or health issues. We love receiving updates from the adopters,” shares Lyn.

When asked what is the biggest change Lyn has seen at Lort Smith during her tenure, she is quick to answer, “The building of the new hospital” referring to the larger building in North Melbourne. “When I started, it was a series of portable structures,” explains Lyn.

In October this year, Lort Smith will expand even further as we open Lort Smith Animal Hospital – Campbellfield Centre.

“What those two women did [founders Louisa Lort Smith and Lady Frances Lyle] was just fabulous, and I feel privileged to be able to play a small role in the Lort Smith story,” shares Lyn.

Lyn has a million tales she could share of her time at Lort Smith. From ghostly sightings on the premises, to bringing in her own horses to offer ‘pony rides’ at the Lort Smith carpark fetes. Her most well-known story however, would be of her beloved ‘George the goldfish.’

“In 2014 George underwent life-threatening surgery to remove a tumour. It was either that or I had to put him to sleep. I love every single animal on the planet … and George was a little being who deserved a chance as much as anything else. The surgery gave George another three years of life! We had no idea that George’s story would go global. It appeared in the news around the world and even made it into the Ripley’s Believe It or Not book!” said Lyn.

Lyn has just adopted her 17th animal from Lort Smith, a kitten named Keith! But it was a cat called Grace Kelly that Lyn claims was the most memorable animal she has encountered.

“It’s not a very nice story. She arrived as a kitten with her throat slashed, one leg hanging by a thread and another severely damaged. The team worked so hard to stitch her back together. We saved her life but she lost one of her legs. I grew very attached to her and had to adopt her. She was such a princess and I often sang Amazing Grace to her – so it was only fitting that she be named Grace Kelly. She passed away just last year and lived to 18 years,” remembers Lyn.

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Volunteers
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Pet Therapy
Richard & Felix
Success Stories
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Tails of Lort Smith
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Tails of Lort Smith

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  • Lort Smith Animal Hospital
    North Melbourne
  • Emergency Hospital  | Clinic
  • 24 Villiers Street
    North Melbourne VIC 3051
  • 03 9328 3021
  • [email protected]
  • Lort Smith Campbellfield
    Veterinary Clinic
  • Clinic | Adoption Centre | Dog Park
  • 25-35 Berwick Road
    Campbellfield VIC 3061
  • 03 9328 3021
  • [email protected]
  • Donations & Fundraising
    +61 3 9287 6419
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    03 9287 6417
  • [email protected]
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    +61 3 9287 6424
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    +61 403 047 945
  • Careers

  • ABN 87 004 238 475

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Lort Smith acknowledges the Wurundjeri people of the Kulin nation as the traditional custodians of the land on which we work. We pay our respects to Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples. Lort Smith values and celebrates diversity in our community. We are committed to providing animal care services that are inclusive and support equality and accessibility.

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Is this an emergency?

If your pet is experiencing any of the following symptoms:

  • Major injuries
  • Difficulty breathing
  • Uncontrolled bleeding
  • Loss of consciousness
  • Severe vomiting
  • Severe diarrhoea
  • Difficulty urinating
  • Unexpected or severe seizures
  • Inability to walk
  • Swollen abdomen

Or they need immediate help, do not book online, call our emergency number now: 03 9328 3021

Click here if you wish to continue with our quick and easy online booking.

If you have trouble finding an available appointment time, please call 03 9328 3021.

Our Privacy Policy explains how we manage your personal information.