Skip to main content
Emergency Care
Call 03 9328 3021
Donate now Book online
  • About Us
    • HISTORY OF LORT SMITH
    • About Lort Smith – What we do
    • Our History – A part of Melbourne since 1936
    • CEO and Board – Our dedicated leadership team
    • Impact Reports – Discover the impact of our work
    • Locations and Hours – Where and when to find us
    • Contact Us – Inquiries, feedback, or assistance
  • Information
    • OUR LATEST NEWS
    • Our Blog – Resources, tip sheets and more
    • Lost and found pets – Advice and resources
    • First aid for cats – Life-saving resources for cats
    • First aid for dogs – Life-saving resources for dogs
    • First aid for other pets – Life-saving resources for other pets
  • Vet Services
    • GET VET CARE TODAY!
    • Our Services – Vet services available at Lort Smith
    • Pay My Bill – Online payment options
    • Our Fees – Payment options and prices
    • Facilities and Equipment – Our facilities, equipment, and resources
    • Vet Referrals – Vets referring patients to Lort Smith
    • Emergency – Emergency services and opening hours
    • Locations and Hours – Our locations and opening hours
  • Adoptions
    • ADOPT A PET
    • Our Adoption Centre – Learn about our shelter
    • How to adopt – Process to adopt a pet
    • Pets for adoption – Current pets available to adopt
    • Lost and found pets – Advice and resources
  • Our Programs
    • DISCOVER OUR PROGRAMS
    • Pet Therapy – The power of the human-animal bond
    • Emergency Welfare Assistance – Support for pet owners in need
    • Dog Training – Tailored support for your dog
  • Get Involved
    • VOLUNTEER TODAY!
    • Volunteer onsite – Learn how you can help
    • Become a foster carer – Temporary care for pets in need
    • Become a Pet Therapy team – Join the Pet Therapy team
  • Support Us
    • SUPPORT OUR MISSION
    • Donate once – Make a one-time donation
    • Donate monthly – Provide regular support
    • Gifts in Will – Leave a lasting legacy
    • Community fundraising – Host your own fundraiser
    • Corporate supporters – Our valued partners
    • Workplace giving – Make a change from your workplace
  • Media
  • Careers

Lort Smith Animal Hospital is a name that most Melbournians will recognise, but not many people know the fascinating history that lies behind this iconic North Melbourne site.
Louisa Lort Smith
Share

Louisa Lort Smith (above)

The organisation is named after Louisa Eleanor Lort Smith (nee Montgomery). Born in 1875, Louisa was the daughter of an Irish soldier settler and grew up in on a cattle farm ‘Childhood Heart’ near Sale in Gippsland, Victoria.

One of twelve children, young Louisa was sensitive to animal welfare and this shaped a lifelong dedication to the prevention of cruelty to all animals.

Marriage to the respected Melbourne solicitor Charles Lort Smith in 1925 didn’t dampen Louisa’s fierce belief in animal rights and in 1927, she and other advocates formed the Animal Welfare League of Victoria. A true visionary and well ahead of her time, Louisa recognised the need for an animal hospital open to all creatures, whatever their carer’s circumstances.

The indefatigable Louisa convinced her friend Lady Frances Lyle, a passionate animal lover herself, to donate £5,000 to the project. The Lort Smith-Lyle Hospital for Sick and Injured Animals opened in Villiers Street North Melbourne in April 1936 and 86 years on is still serving the community from this central location.

 

Lady Frances Lyle
Lady Frances Lyle

 

Last year over 20,000 animals were cared for by Lort Smith’s staff and volunteers and thanks to their generous donors $1.8 million was given in discounts to customers doing it tough. This clear demand has led to a state-of-the-art redevelopment of the Villiers Street hospital (due to open mid-2023) and the building of a brand-new clinic and adoption hub in Campbellfield in Melbourne’s Northern suburbs, that opened in December 2021.

A journalist wrote in 1938 that “No one has ever been able to resist Lady Lyle and Louisa Lort Smith” and that’s as true today as it was then.

84 years on, the mission of these formidable women and their progressive ideas about the common good of animals and the people who care for them, are as powerful as ever: the original Lort Smith vision of a world where everyone can share the love of an animal is definitely alive and well in the 21st century.

Previous story
Next story
Judy
Volunteers
Jui-shan & Bubu
Pet Therapy
Richard & Felix
Success Stories
Betty Bok
Tails of Lort Smith
Beardie
Tails of Lort Smith

Book an appointment

Browse available times and book a consultation with our care team

Book Online
Lort Smith Logo

Follow Lort Smith

  • Lort Smith Animal Hospital
    North Melbourne
  • Emergency Hospital  | Clinic
  • 24 Villiers Street
    North Melbourne VIC 3051
  • 03 9328 3021
  • [email protected]
  • Lort Smith Campbellfield
    Veterinary Clinic
  • Clinic | Adoption Centre | Dog Park
  • 25-35 Berwick Road
    Campbellfield VIC 3061
  • 03 9328 3021
  • [email protected]
  • Donations & Fundraising
    +61 3 9287 6419
  • Gifts in Wills
    03 9287 6417
  • [email protected]
  • Volunteering
    +61 3 9287 6424
  • Media enquiries only
    +61 403 047 945
  • Careers

  • ABN 87 004 238 475

Stay Updated

To receive our newsletters and hear the latest from Lort Smith.

  • This field is for validation purposes and should be left unchanged.
  • Contact Us
  • Our Stories
  • Referrals
  • Careers
  • Site Map
  • Privacy Policy


Lort Smith acknowledges the Wurundjeri people of the Kulin nation as the traditional custodians of the land on which we work. We pay our respects to Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples. Lort Smith values and celebrates diversity in our community. We are committed to providing animal care services that are inclusive and support equality and accessibility.

Copyright© 2025 Lort Smith. All right reserved.

Thank you for your feedback. If you have indicated that you would like a response, we will endeavour to provide one within 48 hours.

Is this an emergency?

If your pet is experiencing any of the following symptoms:

  • Major injuries
  • Difficulty breathing
  • Uncontrolled bleeding
  • Loss of consciousness
  • Severe vomiting
  • Severe diarrhoea
  • Difficulty urinating
  • Unexpected or severe seizures
  • Inability to walk
  • Swollen abdomen

Or they need immediate help, do not book online, call our emergency number now: 03 9328 3021

Click here if you wish to continue with our quick and easy online booking.

If you have trouble finding an available appointment time, please call 03 9328 3021

Our Privacy Policy explains how we manage your personal information.

 

Is this an emergency?

If your pet is experiencing any of the following symptoms:

  • Major injuries
  • Difficulty breathing
  • Uncontrolled bleeding
  • Loss of consciousness
  • Severe vomiting
  • Severe diarrhoea
  • Difficulty urinating
  • Unexpected or severe seizures
  • Inability to walk
  • Swollen abdomen

Or they need immediate help, do not book online, call our emergency number now: 03 9328 3021

Click here if you wish to continue with our quick and easy online booking.

If you have trouble finding an available appointment time, please call 03 9328 3021.

Our Privacy Policy explains how we manage your personal information.